Return Policy:

www.sparkleleds.shop takes great pride in your satisfaction. Below we’ve outlined the following guidelines to help make your return hassle free.
You may return your unused item in its original condition and packaging within 15 days of receipt.

Please email all returns or cancellations to support@sparkleleds.shop
If your item was received damaged, or we made an error, we will be responsible for all return shipping costs.
Refunds will not be issued for items damaged in return shipping or returns that are never received. and provide us with the shipment tracking number.
A 25% Restocking fee applies.

Clearance or discontinued items can not be returned or cancelled once the product leaves the warehouse.

Damage Policy:
All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely.
If you receive a damaged item, www.sparkleleds.shop will assist you in receiving a replacement or refund as quickly as possible – at no cost to you.
Should you observe significant damage to the outer packaging, please reject the shipment and have the carrier return it.
If there is minor damage to the packaging, please indicate as such when you sign for the shipment.
In the unlikely event that you find your product to be damaged upon opening it please notify us at support@sparkleleds.shop
Please notify www.sparkleleds.shop of any damages on the product or packaging within 5 days of receipt

Warranty:
LED light strips is warranted for 1 year, (some exceptions may apply) from the date of shipping unless otherwise noted in writing. This warranty is expressly in lieu of all other warranties expressed or implied. Under this Limited Warranty, the obligation of the company is limited to replacing on a prorated basis, at its option, any component found to be defective. This Limited Warranty does not apply to damage caused by buyer or alteration to the product, non-qualified installers or incorrect power supply. Factory warranties are covered by the original manufacturer and claims must to them.